We offer a fast but efficient workshop repair service. All costs are calcuated individually according the parts required (if any) and the labour costs involved. We have a minimum charge of £25 which covers the initial inspection. This will be incorporated into the total price if it exceeds this amount.
Often a simple repair or fix can be covered under the minimum charge meaning youj don't pay any more!
We offer a full set up service for wireless networks including router set up and connecting computers wired or wirelessly. We offer a full range of wireless equipment and we can advise on wireless security.
Typically a standard wireless network will take from 1 - 2 hours to set up and instal. Standard hourly on site rates of £34.99 (inc. VAT) apply.
For more enquiries or to make a booking contact us here
On Site Service
Some computer problems need to be investigated on site. Broadband problems are a particular example of this because your broadband account can only be accesses on your telephone line.
And in some instances you may prefer us to visit you rather than you visit us. Businesses for instance as well as the disabled or infirm. We can arrange home visits - often at weekends or weekday evenings. Our rates are very competitive and once we have an idea of the problem we will always give an indication of the likely cost.
Examples of home visits are:
- Wireless Networking Installations or problems
- Broadband problems
- Printer or other peripheral problems.
- Installation of new systems
- Networking Problems.
Our onsite rates are £39.99per hour. Typically an on site visit will last between one and two hours. More serious problems are usually returned to the workshop.
Collect and Return Repair and Upgrade Service
Let us sort your computer without even bring it into us!
Remote access has revolutionised support by allowing an engineer to connect into your computer via the Internet. This can be really useful for diagnosing and fixing some problems - printers for instance.
We use an industry leader product to enable remote access which is extremely secure. Access is only granted by sending the customer an email with a weblink. This generates a user ID and a one off password. Once the session is finished the password expires so you can be certain that no one can get into your computer at other times.
You can see what we are doing on your computer at all times and usually we will talk through what we are doing by phone at the same time.
Currently this service is free of charge for customers who have bought systems or had work carried out by us.